Who we are
Our website address is: https://www.pupiart.com
Where to find us
- PUPI Artworks Green Park 15/23 Silchar Assam 788015
You may request returns for most items you buy within the return window of 7 days. However, products that are explicitly identified as ‘not returnable’ on the product detail page cannot be returned. All returns are subject to other Sections of this policy.
However, if you receive a damaged/defective/wrong product from the Platform, you will still be allowed return/replacement even if the product is categorized as ‘non-returnable’ in the product description.
In case you have purchased a product with which a free product is delivered, and you raise a request for return the main product, you will have to return the free product as well. Further, a product which forms a part of a package of other products, you must return all products that form part of the package to process the refund.
In circumstances where you return an extra or a different product, We will not be accountable for misplacement or replacement of such product and will not be responsible for its delivery back to you,
Since the products on www.pupiart.com are personalised hand painted products the delivery time line can extend anywhere from 10 days to 15 days so please bear up with us.
All the customers are allowed to cancel the product before the product has been shipped and a full refund will be provided. But if the cancellation request is made after the product is shipped than a cancellation charge of 10% will be charged to the customer.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.